Last Updated: October 6 2025

1. Overview

All products are made to order. For this reason, we do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before submitting it.

2. Damaged or Defective Items

If your item arrives damaged, misprinted, or defective, please contact us within 30 days of delivery.
To process your claim, provide:

• Your order number

• A clear photo of the defective or damaged item

Once verified, we will issue either:

• A replacement at no additional cost, or

• A refund to your original payment method

You do not need to return the defective item.

3. Non-Refundable Situations

Refunds or replacements are not issued for:

• Buyer’s remorse or change of mind

• Incorrect size, color, or style chosen at checkout

• Minor variations in print placement or color due to production methods

• Normal wear, fading, or shrinkage

4. Incorrect or Incomplete Address

Orders returned due to an incorrect or incomplete address provided by the customer will not be eligible for a refund. You may request a reshipment at your own expense.

5. Reporting Window

Claims for defective or damaged products must be submitted within 30 days of confirmed delivery. Claims made after this period will not be honored.

6. Processing Time

Once your claim is approved, please allow 7–10 business days for processing and refund or replacement fulfillment.

7. Contact

To request a refund or replacement, email us at Mszulma-execdir@gas-greenviewartstudio.info with your order number and issue details.